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Have a question? It may have been answered here already! Check the list of topics below. If you find one, simply click on the corresponding link.

 

Q. How do I buy items from your site?

A. Each artist's page has Click on me to buy this item! buttons to each item they offer. Clicking this button will take you to the order form. Fill out this form completely and accurately. We will then send an email with payment instructions and other information to complete the transaction. Sometimes a piece is sold just before you ask to buy. In this event, we will inform you right away and stop the transaction.

Q. What if I don't like the piece I bought? Can I return it?

A. In most cases, yes you can! Please read our Terms and conditions under "Returns" for more details.

Q. What do you mean by "First come, first sold"?

A. Because supplies are limited or are one-of-a-kind, We use the date and time of received requests via email to determine who has ordered first. If the item is out of stock, we will inform you of this right away.

Q. I've ordered from your site, it's been 24 hours, and I have not received an email  that confirms my order yet. Why not?

A. Perhaps the email address you sent us was wrong or an error occurred. Visit our order help page for a detailed method to go around the forms page. You may email us at support@artadditions.com and we will try to resolve the problem.

Q. Who can sell art on your site?

A. Anyone can sell their art here! Children, adults, seniors. As long as your art is appropriate, we would love to have the opportunity to sell yours.

Q. What price should I charge for my art?

A. As much as you feel it is worth and keep in mind our commission. Look at art similar to yours at our site and others. That may give you some insight.

These questions didn't help? Please ask us directly. Fill out this form and we will do our best to answer your questions. Be sure your email address is correct.

 

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